At Diserfurn, we are dedicated to delivering your carefully selected furniture—from our stylish and comfortable fabric sofas to elegant dining tables, space-saving shelving units, and chic accent chairs—with the utmost care and reliability. Our shipping procedures are thoughtfully designed to ensure your high-quality, design-focused pieces arrive safely and securely, reflecting our commitment to blending exceptional craftsmanship with a seamless customer experience. We prioritize transparent communication and meticulous handling at every step of the journey from our warehouse to your home.
Every order at Diserfurn is handled with precision and attention to detail. After your payment is confirmed, our team begins a comprehensive process of quality verification, careful inspection, and protective packaging to ensure your furniture is prepared for its journey. Orders are typically processed and ready for dispatch within 3–5 business days. Please note that during peak seasons, promotional events, or new collection launches, this processing period may extend to 5-7 business days to maintain our unwavering standards of quality and preparation. You will receive an email confirmation once your order is placed and further notifications as it progresses through our system, including alerts should any unforeseen delays arise that extend beyond our standard timeframe.
Once your order leaves our fulfillment center, transit begins. We partner with reputable carriers specializing in furniture logistics to ensure safe handling. For domestic shipments within the United States, please allow approximately 7–15 business days for standard delivery. For international orders to destinations such as Canada, the United Kingdom, European Union nations, and Australia, delivery typically takes 14–21 business days. These extended timeframes account for necessary customs inspections, international logistics coordination, and our commitment to ensuring your items arrive without damage. The available shipping destinations are displayed during checkout based on our current logistics partnerships, and we continuously evaluate and expand our reach to serve more customers worldwide.
We are pleased to offer Free Shipping (US$0 shipping fee) on all orders with no minimum purchase required. Shipping Fee: US$0 (no hidden costs). Shipping Method: All orders are shipped via our standard shipping service. Processing Time: Orders are processed within 3–5 business days. Delivery Time: Standard delivery takes approximately 7–15 business days, depending on the destination. Coverage: Free shipping applies to all regions we currently ship to. Every order qualifies—enjoy shopping with absolutely no shipping charges.
Our goal is to provide transparent, straightforward, and hassle-free shipping—every piece of furniture ships free, always.
For orders shipped outside the United States, please be aware of potential import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the item price or our free shipping offer. We strongly recommend contacting your local customs office for information specific to your region before placing an order, especially for higher-value items. Please ensure your shipping address is accurate and complete to avoid delays. Unclaimed parcels returned to us due to unpaid duties, incorrect address, or refusal may be subject to a restocking fee and return shipping charges.
To ensure the safe receipt of your furniture, we require an adult signature upon delivery for all orders. Our carriers will typically make up to three delivery attempts on consecutive business days. If delivery is unsuccessful after these attempts, the package will be returned to our facility. Reshipment in such cases may incur additional fees. For security and insurance reasons, we cannot deliver to P.O. boxes, parcel lockers, or freight forwarding addresses. Please ensure someone is available to receive and inspect the package at the provided delivery address.
Upon dispatch, you will receive a shipping confirmation email with a direct tracking link, allowing you to monitor your order's journey in real time. For any questions or concerns regarding your shipment, our dedicated customer support team is here to assist. Please contact us at [email protected]. While we provide tracking, please note that once an order is in the carrier's network, delivery timelines are estimates, and we encourage using the provided tracking number for the most current status updates.
During major holiday periods, such as the year-end holidays, processing and shipping times may be extended. We will communicate any known service delays on our website. For made-to-order or custom items, specific production and lead times will be clearly communicated at the time of purchase and are separate from the standard shipping timelines outlined here. In the rare event of severe weather or events beyond our control that impact carrier networks, shipments may be temporarily held at partner hubs for safety until transit can safely resume.
