At www.diserfurn.com ("we", "our", "us"), we are dedicated to safeguarding your privacy while you explore and acquire our curated collection of fashionable and comfortable fabric sofas, elegant dining tables, space-saving shelving units, and stylish accent chairs. This Privacy Policy comprehensively details the types of personal information we collect, the purposes for its use, the limited circumstances under which it may be shared, and the robust measures we implement to protect it when you visit our website, place an order, or interact with our customer service. Our commitment is to ensure that your journey towards discovering high-quality design for your home is secure, transparent, and trustworthy.
By accessing, browsing, or making a purchase on www.diserfurn.com, you explicitly acknowledge that you have read, understood, and consent to the data collection, processing, and storage practices described in this Privacy Policy. If you disagree with any part of this policy, we respectfully ask that you refrain from using our website and services. We periodically update this policy to reflect changes in our practices or for other operational, legal, or regulatory reasons, and we encourage you to review it periodically to stay informed about how we are protecting your information.
To provide you with a seamless shopping experience for our furniture, from browsing our elegant dining sets to finalizing the purchase of a space-saving shelf, we collect several categories of information. This collection occurs both when you directly provide data to us and automatically through your interactions with our site. The information includes, but is not limited to, Personal Identification Information such as your full name, email address, phone number, and both shipping and billing addresses, which are essential for processing your order, arranging delivery, and issuing invoices. During checkout, we collect Financial Information, specifically your payment card details or digital wallet information; please note that all sensitive payment data is encrypted and processed directly by our PCI-DSS compliant third-party payment processors, and we do not store full credit card numbers on our servers.
We also automatically gather Technical Data and Usage Information through cookies and similar tracking technologies. This includes your IP address, browser type and version, time zone setting, operating system, device identifiers, and details about your visit such as the full URL clickstream to, through, and from our site (including date and time), products you viewed or searched for, page response times, download errors, and length of visits to certain pages. Furthermore, we maintain records of your Transactional History, including details of purchases you made, any returns or exchanges initiated (which are processed within 14-21 business days from receipt at our warehouse), preferences you set, and any correspondence we have with you, including customer service inquiries sent to [email protected].
The personal information you entrust to us is utilized strictly for defined business purposes to enhance your experience with Diserfurn. Primarily, we use your data to fulfill the contract of sale, which involves processing your payment, preparing your order for shipment, and coordinating delivery with our logistics partners. Please note that order processing typically takes 3-5 business days, with delivery times varying by destination. During peak seasons, such as major holidays, order processing may extend to 5-7 business days. We also use your information to manage our ongoing relationship with you, which includes providing customer support, notifying you about service updates, processing returns within our extended 21-day return window from the delivery date, and administering promotions or surveys you choose to participate in.
With your consent where required by law, we may use your contact information to send you marketing communications about new arrivals, such as our latest fabric sofa collections or stylish side chairs, special offers, and design inspirations that align with your expressed interests. We continuously analyze Technical and Usage Data to improve our website's functionality, ensure its security, troubleshoot problems, and personalize your browsing experience by recommending products like complementary accent chairs for your new sofa. Furthermore, we process information as necessary to comply with our legal obligations, such as fraud prevention, tax calculations, and responding to lawful requests from public authorities.
We treat your personal data with confidentiality and disclose it only in the specific circumstances outlined below and with appropriate contractual safeguards. Your information is shared with trusted Third-Party Service Providers who perform functions on our behalf under strict instructions. These include payment gateways to authorize transactions, logistics and shipping companies (like DHL, FedEx, or regional carriers) who receive your name, delivery address, and phone number solely to deliver your furniture, IT service providers for hosting and maintenance, and marketing platforms to manage communications (you can opt-out at any time). These partners are prohibited from using your personal information for any other purpose.
We may also disclose your information if required to do so by law, such as in response to a subpoena, court order, or other governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request. In the event of a business transition, such as a merger, acquisition, or sale of all or a portion of our assets, your personal information may be among the assets transferred; you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information. We affirm that we do not sell, rent, or trade your personal data to third parties for their marketing purposes.
To create a functional and personalized online environment where you can comfortably browse our collection of fabric sofas and dining tables, we use cookies and similar tracking technologies. Cookies are small data files placed on your device that allow us to recognize you, remember your preferences (like currency or language), keep items in your shopping cart while you continue to browse other products like shelving units, and understand how you navigate our site. We categorize these cookies as strictly necessary for the website's basic functions (e.g., secure login, shopping cart), performance/analytical cookies that help us improve site performance by collecting aggregated data on visitor behavior, and functionality cookies that enable enhanced personalization.
Additionally, with your consent, we may use targeting or advertising cookies to deliver relevant advertisements about our furniture on other websites you visit, based on your browsing history on www.diserfurn.com. You have control over the use of many cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them. However, if you choose to disable cookies, some features of our website that make your experience more efficient, such as the shopping cart or personalized recommendations, may not function properly. Our website includes a cookie preference center where you can manage your settings at any time.
The security of your personal information is paramount. We implement a combination of technical, administrative, and physical security measures designed to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using Secure Socket Layer (SSL)/Transport Layer Security (TLS) technology, regular security assessments of our systems, access controls that limit employee access to your personal data on a need-to-know basis, and secure data storage facilities. All payment transactions are encrypted and handled by accredited third-party processors; we never store complete payment card details on our servers.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. For example, we retain order information (including name, address, items purchased) for tax and warranty purposes for a period mandated by law after your purchase. When your information is no longer needed, we will securely delete or anonymize it. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security, as no method of transmission over the Internet or electronic storage is 100% secure.
Depending on your geographical location, you may have certain rights regarding the personal information we hold about you. These rights may include the ability to request access to the personal data we process about you, request correction of any inaccurate or incomplete data, request deletion of your personal data under certain conditions, object to or restrict our processing of your data, request data portability, and withdraw consent where processing is based on consent. You also have the right to opt-out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in any email we send or by contacting us directly.
To exercise any of these rights, or if you have any questions or concerns about our privacy practices, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws. For security purposes, we may need to verify your identity before processing your request. Please note that we may retain certain information as required or permitted by law, such as for record-keeping, completing transactions, or fraud prevention.
As an online furniture retailer serving an international clientele, your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. Specifically, our servers and third-party service providers may be located in regions such as the United States or the European Union. We take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. When we transfer personal data outside of its origin, we rely on approved data transfer mechanisms, such as Standard Contractual Clauses, to provide appropriate safeguards for the transfer.
Our website may contain links to third-party websites, plugins, or applications, such as social media platforms or payment gateways. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every site you visit. This Privacy Policy applies solely to information collected by www.diserfurn.com.
We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or other reasons. The updated version will be indicated by an updated "Last Revised" date at the bottom of this page. We encourage you to review this policy periodically for any changes. Material changes will be communicated to you through a notice on our website's homepage or via email prior to the change becoming effective. Your continued use of our website after the effective date of the revised policy constitutes your acceptance of the terms.
For any questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Website: www.diserfurn.com
Business Address:112 CASTLE DR, KETTERING, MONTGOMERY, OH 45429
Phone:(937) 434-6755
